News

Buma/Stemra to comply with the European quality standard ECCS

Press release – Hoofddorp 14 July 2014 –The Member Service Department at Buma/Stemra is the first copyright organisation to meet the requirements of the European Contact Centre Standard (ECCS). This is the result of a recent audit conducted by the independent inspection body KIWA. The final result of the conducted audit was set on 9,8.

Wim van Limpt, who is responsible for the Buma/Stemra Member Service Department and Central Agreements Stemra, regarding the reach of this milestone: “This is definitely a team effort. It will help us to push forward when it comes to our ambition to continually improve our services over the coming years.”

External advisor Paul van Geldrop of Sayblue adds: “The road to certification has been intense but certainly rewarding.  Especially when you keep in mind a true change of culture has taken place within this department. The client is increasingly placed in a more central position by all employees.”

Read more

Over 29 000 creators sign a petition to support culture in Europe

Creators, artists and citizens from 106 countries have signed the petition launched by ECSA (the European Composer and Songwriter Alliance) early 2014 to “say yes to culture in Europe, and no to the dismantling of their rights”.

The objective of the petition was to make sure the voice of creators would be heard by EU institutions, as the European Commission decided to revise the EU copyright framework.

Read the press release

Read more

“Authors’ rights are under fire all over the world.” said Paul Williams

The talented actor, brilliant composer (David Bowie, The Carpenters, etc) and six-time Oscar nominee Paul Williams runs ASCAP, the biggest American authors’ society. He was in Paris when the recent Forum de Chaillot was held to bring creators and politicians together from all over the world to talk about the future of culture in Europe. And he agreed to meet with Magsacem to talk about authors’ rights.

Read the interview of Paul Williams

Read more