Buma/Stemra Member Service Department rewarded with ECCS certificate


On 10 July, the Buma/Stemra member service department was rewarded with an ECCS certificate for meeting the European Contact Centre Standard (ECCS) for the second year in a row.

The department’s manager, Wim van Limpt was also nominated for a Custom Contact Manager Award by the Dutch Association for Professionals Working in the Customer Care Industry (CCMA).

Read Buma/Stemra’s press statement here.